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At MedBeat we believe that it is of utmost importance that the privacy of our users is thoroughly protected. It is therefore of importance that our data processing is done correctly adhering to all legal regulations.

MedBeat AB company reg. no. 559182-5426, owns and provides the “MedBeat” technical platform and application (the “diary app”). The company is responsible for the handling and processing of your personal data and is the data controller of this information. Personal data which is gathered through the diary app will also be processed by the healthcare provider selected through the diary app. In the cases where processing of data done by your chosen healthcare provider leads to healthcare, it is the healthcare provider who is the data controller. This means that when you commence in submitting heart data for heart healthcare purposes (e.g. by submitting diary journal  activity via a symptom entry) or making treatment/healthcare related choices (e.g. listing with a healthcare center operated by MedBeat as a healthcare provider), it is solely the relevant healthcare provider which is data controller for any analysis/processing of personal data. In these cases we refer you to the healthcare provider’s own data policy.

 

If you have any questions or comments regarding the processing of your personal data related to your use of the website and app, you are always welcome to contact us and/or our data protection officer via our website at https://www.medbeat.se/, or by sending an email to contact@medbeat.se.

 

This privacy policy details how our organization collects and stores data when you use our website and app.

1 Data

 

1.1  What data do we collect?

  • Personal data - data which can be used to identify you 

    • First and last name

    • Swedish personal number (personnummer)

    • Information regarding your heart health

    • Email

    • Phone Number

    • Address

  • Technical information/usage data

    • IP address, login information, type, version of operating system and unit, time settings, language settings, screen settings, etc.;


1.2 How do we collect your data?

  • All personal data collected is directly provided by you.

    • When registering in our diary app only first and last name, information regarding your heart health, as well as Swedish personal number apply.

    • Forms on the website very clearly state which information you are required to provide in order to submit the form.

    • Emails sent to the company

  • Usage information is automatically gathered via your browser’s cookies when visiting our website (https://medbeat.se/).


1.3 How do we utilize your data?

Personal Data (app)

MedBeat collects your contact information (personal data) in order to create and delete your account and allow you to access all features of an account in the diary app. On top of this, personal data is used to verify identity, assist with identification of users, to determine appropriate services, and for anti-fraud purposes.

 

Data entered concerning your health in the app is also personal data and will only be processed by the chosen healthcare provider; in most cases MedBeat. 

 

Personal Data (website)

Personal data collected through the website's forms or emails may be used in order to communicate with you, especially in cases concerning queries, requests, and claims. In the case that feedback is given the information can be used to improve our products, services, content, and advertising.

 

When a product is ordered off of the website the company utilizes contact information in order to register your purchase, process the order, and then send the device to you. When MedBeat processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 

The legal basis for processing your personal data for the purposes described above is to perform the contract with you (Article 6.1(b) of the General Data Protection Regulation, GDPR).

 

Technical information/usage data

Cookies gathered during usage are used to improve the website’s user experience and optimize the way in which the company promotes its services.


1.4 How do we store your data?

MedBeat securely stores your data via Amazon Web Services (AWS) within the EU.

 

All other personal information gathered is stored for the time necessary to fulfill company needs(ex. address is needed to ship the order and mail the invoice). Personal information which is stored with patient permission is deleted if the patient is to request this as long as MedBeat does not have any legal obligation to retain the information. 

 

2 Marketing 

 

MedBeat would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop MedBeat from contacting you for marketing purposes or giving your data to MedBeat.

If you no longer wish to be contacted for marketing purposes please send us an email at contact@medbeat.se with the message “unsubscribe”.

3 What are your data protection rights?

 

MedBeat would like to make sure you are fully aware of all of your data protection rights in accordance with GDPR. Every user is entitled to the following:

 

The right to access - You have the right to request MedBeat for copies of your personal data. We may charge you a small fee for this service.

 

The right to rectification - You have the right to request that MedBeat correct any information you believe is inaccurate. You also have the right to request MedBeat to complete information you believe is incomplete.

 

The right to erasure - You have the right to request that MedBeat erase your personal data, under certain conditions.

 

The right to restrict processing - You have the right to request that MedBeat restrict the processing of your personal data, under certain conditions.

 

The right to object to processing - You have the right to object to MedBeat’s processing of your personal data, under certain conditions.

 

The right to data portability -  You have the right to request that MedBeat transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

4 Cookies on the website

 

4.1 What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visit behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

 

For further information, visit allaboutcookies.org


4.2 How do we use cookies?

MedBeat uses cookies in two (2) ways to improve your experience on our website, including:

 

  • Set website language (Swedish or English)

  • Confirming the integration with UC, to show the user what credit worthiness MedBeat currently has

5 Privacy policies of other websites

 

MedBeat’s website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. If you wish to receive a list of our partners please contact contact@medbeat.se.


6 Changes to our privacy policy

 

MedBeat keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17th of October 2022.


7 How to contact us

 

If you have any questions about MedBeat’s privacy policy, the data we have collected about you, or if you would like to exercise one of your data protection rights please contact us at contact@medbeat.se. We would also like to inform you that you have the right to file a complaint with the Swedish Data Protection Authority, or any other relevant supervisory authority, should you believe that the processing of your personal data is incorrect or not in compliance with legal requirements.

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